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Help and FAQs

HAVE A QUESTION?

Start Here!

Welcome to our Frequently Asked Questions page!

At Dubai Auto Group, we understand that buying a car can raise many questions. That’s why we’ve compiled a list of the most frequently asked questions to provide you with quick and comprehensive answers.

Whether you’re curious about our financing options, trade-in process, or vehicle warranties, you’ll find all the information you need right here. Our goal is to ensure you have a smooth and informed car buying experience. If you can’t find the answer you’re looking for, don’t hesitate to contact us—we’re here to help!

We sell a wide range of vehicles, including cars, trucks, SUVs, and hybrids, both new and used, from various manufacturers.

Yes, we offer a variety of financing options to suit different credit situations and budgets.

Absolutely, you can complete our secure online credit application to start the financing process.

You can visit our offices for an in-person evaluation.

Yes, we offer several warranty options on our used cars to ensure our customers’ peace of mind.

You can explore our inventory, apply for financing, and even arrange for vehicle delivery—all online. Contact us for more details.

Generally, you will need proof of income, proof of residence, a valid driver’s license, and possibly references.

You can check availability by contacting us directly or by viewing our real-time inventory on our website.

No, unfortunately, we do not have a service and maintenance department for your vehicles.

All our used cars undergo a thorough inspection process. Details can be provided upon request.

We frequently offer special promotions and discounts. Check our website or contact us for current offers.

Our return policy varies. Please contact us for specific details regarding returns and exchanges.

We offer various warranty options depending on the vehicle. Contact us to discuss the available warranties.

You can schedule a service appointment online through our website or by calling our service department.

Contact our service department to schedule an appointment. We will diagnose and resolve the issue promptly.

Complete our online credit application or contact our finance team to discuss your specific situation.

Our inventory varies, but we usually carry popular makes and models from major manufacturers. Check our website for current availability.

CAN'T FIND YOUR QUESTION?

We're Here to Listen!

At Dubai Auto Group, your satisfaction is our top priority.

Our Help and Support page is designed to provide you with all the assistance you need, whether you’re inquiring about our services, need help with your vehicle, or have questions about your purchase.

We offer a variety of support options, including detailed guides, troubleshooting tips, and direct contact with our customer service team.

Our dedicated staff is always ready to assist you with any issues or concerns you may have, ensuring you have a seamless and pleasant experience with us.

Contact us anytime and let us make your journey with Dubai Auto Group as easy as possible.

Help & Support All Day, Every Day


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